Return and refund policy

We want you and your pets to be happy 🐾

Returns

• Returns are accepted within 7–14 days of delivery.

• Items must be unused, in original packaging, and in resellable condition.

• Proof of purchase is required.

Non-Returnable Items

• Clearance items

• Used or damaged products

• Gift cards (if applicable)

Refunds

• Once approved, refunds will be processed to the original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the item was defective.

Damaged or Wrong Items

• Please contact us within 48 hours of delivery with photos.

• We will offer a replacement or full refund.